Renewals

Renewing an SSL Certificate is usually the same procedure as obtaining a new SSL Certificate, which means when you renew it is a requirement to replace your existing SSL Certificate, Private Key and Intermediate CA Certificates within your hosting control panel or server.

Select Your SSL Certificate & Renew Instantly 🔗

When renewing you'll benefit from being able to test and install your new SSL Certificate parallel to your existing SSL Certificate. We don't recommend that customers leave renewing their SSL Certificate until the last day in case of order queuing or delays in processing.

Generally, an SSL Certificate can be renewed for up to 5 years. When an SSL Certificate is issued it will contain a validity date for a period as per industry requirements, generally 1 year.  An SSL Certificate can be reissued via our Tracking 🔗 system to benefit from an updated validity period.

Subscriptions

If you have an automatic protection plan with Trustico® your SSL Certificate will renew automatically each month or year. You don't need to worry about renewing your SSL Certificate with an automatic protection plan. Just Reissue Your SSL Certificate 🔗 to benefit from an updated validity period.

Best Practices

We recommend generating a new Certificate Signing Request and Private Key. Where possible avoid using an existing Certificate Signing Request as this will ensure the Private Key will match the SSL Certificate that is issued.

If you have generated your new Certificate Signing Request you can proceed to the renewal options below.

Certificate Signing Request

As it's best practice to generate a new Certificate Signing Request, please visit the following links for assistance with creating the new Certificate Signing Request.

Generate Your SSL Certificate Signing Request (CSR) 🔗

A CSR (Certificate Signing Request) is required to order an SSL Certificate. The CSR is generated from within your hosting control panel, web server software or server operating system software. 🔗

Install SSL Certificate

Please visit the following links for assistance with installing your SSL Certificate.

Install Your SSL Certificate 🔗

If you would prefer to renew easily over the phone, please call and speak with a customer service agent who will prepare your renewal order and provide additional information on how to install your renewal SSL Certificate. 🔗

Don't Get Caught Out - Renew Early

Your renewal will be valid from the date that your order is submitted and subsequently fulfilled. The SSL Certificate will work alongside your existing SSL Certificate, ensuring you can test and avoid downtime. We recommend renewing and replacing your SSL Certificate 14 days before your existing one expires.

Microsoft Windows Server IIS Warning

Internet Information Server (IIS) customers should avoid using the "Renew SSL Certificate" option within Internet Information Server (IIS). This is due to limitations of the Internet Information Server (IIS) renewal procedure which may cause the renewal to fail.